Zapitel (“we”, “Zapitel Technovations Private Limited”, “Zapitel” (web and application) hereinafter referred as “website”) is committed to protect the privacy of the users of the website (including sellers and buyers inter alia all the parties, whether registered or not registered). Please read this privacy policy carefully to understand how the website is going to use your information supplied by you to the Website.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of this Website and the requisite business along with. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website any further here from.
Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
This Privacy Policy is to be read along with the respective Terms of Use or other terms and conditions as provided and updated on the Website, from time to time.
The Website intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. It is recommended to every user to understand what types of personally identifiable information is collected. The Website employs the personally identifiable information for certain predictions however it is guaranteed that no direct or indirect use of such information which is revealed in the signing of agreements, will be done except for the explicit purpose of communicating the information between the parties concerned in any given transaction. It is further clarified that the Website does not in any manner deal in selling or renting the information supplied to the Website.
By using the website, you herein, also consent to the fact that you are not a minor or of an unsound mind or are a person expressly declared disqualified to get into a contract under any law, as a result, you declare that you are in full capacity to enter into a contract as for the purposes of your visit to this website and the transactions that you make or enter into, through the website or through the services offered by this website.
The Website declares that the information provided as such, by any kind of user can be shared, if required, with law enforcement authorities. Such information is not protected by any kind of non-disclosure or confidentiality agreements either with the Website or with any third-party involved herein.
The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the goods/sevices transacted herein at the website and other related items represented. It is further declared by the Website that no warranty on such service is provided by the Website in any manner, as and wholly, Zapitel is involved only in providing services in a manner wherein a digital escrow platform has been developed where a buyer and a seller, in any ideal/basic situation, can work upon their terms of the contract by mutually coming to terms that are agreed upon, by both the parties. The assistance provided by Zapitel broadly covers every step that the parties, would have otherwise, taken on their own, including but not limited to, providing escrow services, agreements entered into between the parties etc.
The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:-
While accessing the Website, the User of the Website may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term are defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the website during registration.
It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the Website to the User. In the event that no registration is made by the User, the Website may not be able to provide any services due to non-availability of the personal identifiable information of the User.
While booking a service (offered by Zapitel) through the Order Form, the personal information which may be sought would include, but not limited to the information as mentioned in Column 1(a), financial information inclusive of bank account information, credit card or debit card details or other payment instrument details through a secure third party gateway, IP (Internet protocol) Address and any other information that a User may provide during booking a paid service on the Website. Such information is kept highly confidential.
The website collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically log generic information about the user’s computer connection to the Internet i.e. Session Data. The website may store temporary or permanent ‘cookies’ on the user’s computer. Cookies would allow the web server to recognize the user computer each time the user returns to the website including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the website. The website uses the cookies to personalize the user’s experience on the website and to display an advertisement according to the user’s preferences.
Some of the services provided by the Website may direct the User to platform of third parties. Any Information provided by the User on such platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party platforms. The Website in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the Website. The website would not liable for the mis-use of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the Website. For such information which is in public domain and accessible to all the Users and visitors of the Website, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
The Website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other method inclusive of contract with regard to specific services availed from the Website or any products bought from the Website, such information may not be made part of the User-Member’s Profile but shall be used only for addressing the specific need or concern of the User.
The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the Website, cookies, etc. and would include but not limited to the following:
URL (Uniform Resource Locator) of the previous website visited by the User before visiting this website or the URL of the website the User visits after visiting this Website.
Internet service provider/IP Address/Telecom service provider.
Type of Browser used for accessing the website.
Geographical Location
Such non-personal identifiable information is used by the Website for the purposes including but not limited to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.
The information is used for improving the site content and performance and the website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the website’s online advertising, content, programming and for other bonafide purpose as required.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
The security of the personal information supplied by the User is very important to the Website and the website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between Bank’s page and payment’s gateways in an encrypted manner. However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the website included the log-in details as generated after registration. The website is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
For providing a personalised browsing experience. While guaranteeing the anonymity of the user, the personal information collected in Clause “Personal Identifiable Information” may be used for research purposes, for improving the marketing and promotional efforts, to analyse usage, improve the content of the Website, product offering and for customising the Website’s layout for suiting the needs of its Users.
With IP tracking details and Cookies data, the Website will use it only for facilitating the usage of the website and provide personalised experience and any information which is sensitive in nature will not be provided to any third party without the consent of the User.
All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by Website, may be retained by Website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
Website uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by the User’s device, including the web pages visited, add-ons, and other information that assists the Website in improving the Services. Such information is collected from Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual User.
The website aspires to takes care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the website, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Website, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
If Website believes that there is a significant/ real/ imminent threat or risk to User’s privacy, safety or life or to the privacy, safety or life of any other person or the public.
If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc.
To protect and defend the rights or property of the Website
The Website requires that the User visiting and using the services are above 18 years of age. It is stressed upon that website is not designed or intended to be attractive to be used by children under the age of 18 and no personal identifiable information of children below the age of 18 is collected knowingly. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 18, contact the Website IMMEDIATELY. We will take appropriate steps and delete the data from the Website’s systems.
THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR WEBSITES AND THIS WEBSITE SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS WEBSITE.
Grievance Officer Name: -----------------
Email: [email protected]
The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.
“User”, “You/you”, “Your/your” means any person who browses, accesses or uses Website;
“Use” or “Using” means to browse, access, view, copy, order or otherwise benefit from using the Website;
“Customer” means you who has obtained the Services of Website.
“Policy” means this Privacy Policy.
“Services” means all the services as provided in Terms of Use from time to time.
“Service Provider” means, including but not limited to, any person, institution, firm, association, us and any other related party, who provides support in completion or facilitation of the Services provided by the Company.
“Website” means
www.zapitel.com
“We”, “Company”, “us” and “our” means Zapitel Technovations Private Limited having its registered office at Building No. 55, Panchkuian Road, Connaught Place, Near RK Ashram Metro Station, Delhi – 110001.
We use the Information, which we received from You to provide you the Services and to enhance your overall experience.
We use the Information, which we received from You to personalize your experience by providing our recommendations about the temples, deities, and pujas that might be of interest to you. We also monitor customer traffic patterns and Website usage to help us to develop the design and layout of this Website.
You authorize us to share your Personal Information, as and when required for the purpose of Services. The information collected from you and other users may be analysed in different manners. We may also share such analysis with our Service Providers and our business partners.
We may also use the Information which we collect from you, to occasionally notify you about important functionality changes to the Website, new services, upcoming events, updates and special offers we think you'll find valuable. If you do not want to receive any mails from us, please email to [email protected] with the subject line “Unsubscribe Me” and it is your responsibility to make sure that you do send this email for each account or e-mail address you have left with us.
We do not sell, distribute, trade, lease or rent your Personal Information to others. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related Website information to reputable third-party vendors, but these statistics will include no personally identifying information.
We may disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or required by law to do so or to protect the interest of the Company and/or any particular user(s), you authorize us to disclose your Personal Information in such cases.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
As a matter of security we take back-up of systems periodically. We have strict controls on accessing servers, database, archives and other data storing devices and medium. Only authorized personnel of the Company are authorized to access servers, database, archives and data storing devices and medium.
We also need to make you aware that although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and Company takes no liabilities or responsibilities for it.
You agree that, all intellectual property including but not limited to copy right, trade mark, any personal information, content, photographs, images, experience sharing, feedback, opinions that is voluntarily shared by you with us or uploaded on the Website are non infringing of any rights of third parties in whatsoever manner and you give us unrestricted, perpetual right of use of your such intellectual property for any purpose whatsoever.
We shall at all time, take all the reasonable precautionary measure to safeguard the Information provided by you, only on our Website.
We have and continue to have the right to modify, change or update this Privacy policy at any time by reasonably highlighting on the Website about such change. Such changes shall be effective immediately upon posting to the Website. You are advised to keep a regular check and update on the Policy updates on the Website.
"Cookies" are small files or small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features at our Website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. We may place Cookies in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable the Website to relate your use of the Website to information that you have specifically and knowingly provided to the Website. The Cookies enable us to remember your choices and some data field contents which you would be required to fill-in. This may reduce your time to fill in information which is routine or repetitive in nature. Such information will also remain in our database.
On our website, we post advertisements provided by Advertisers. These Advertisers might set cookies on their website. We are not responsible for any of these Advertisers and the cookies set on their website. You on your entire risk and volition are advised to deal with the Advertisers if you intend to enter into the websites of the Advertisers. By allowing such advertisements we don’t recommend or market or warranty the Advertisers, quality, commitment, deliverables, fitness to consumption and reasonability.
We may provide links of other websites on the Website, without any accuracy, completeness, or usefulness of any content, warranty, merchantability, endorsement, suitability, any assurance of quality, authenticity, and appropriateness to view such websites and responsibility, liability, obligations on part of the Website. This Privacy Policy does not apply when you access to such sites, links.
These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to User. Company does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Therefore, We cannot be held responsible for the protection and privacy of any Information which User provides whilst visiting such advertiser’s websites. Users shall contact them directly for more information about their privacy practices.
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or distributors and not of the Company.
This Privacy Policy along with the Website Terms of Use contains the entire understanding and agreement between You and Website and supersedes any and all prior understandings relating to Website. This Policy cannot be changed or terminated orally. If any provision of this Privacy Policy is held to be illegal, invalid or unenforceable, this will not affect any other provisions and the Privacy Policy will be deemed amended to the extent necessary. Any provision which must survive in order to allow us to enforce its meaning, shall survive the termination of this Privacy Policy. This Privacy Policy should be at all times read along with the Terms of Use and any other policies of the Website.
